How Do I Place An Order?
Simply add an item to your cart, either custom or a standard size, and follow the checkout instructions.
There are two sizing options to consider:
Custom - Order the selected item to fit your measurements or desires! We will contact you once the order is received for measuring instructions.
Standard size - For this there is a standard sizing chart for you to follow.
What Do I Choose?
Finding your dream dress or outfit is always exciting. But it is not always as pleasing when you find out that it is out of stock, too short, or not made for your build. So at Klara, we ask you - why not get it made to fit your measurements, or your needs?
Understandably, not everyone wants to measure themselves, and not everyone needs to worry about not being able to find the perfect piece off the hanger, so for those people we offer the standard sizing. You can find more information about our sizing here.
OK, So How Do I Measure Myself?
It is not so difficult to measure yourself. Once your order is placed, we will send you detailed instructions and walk you through the process.
You are also welcome to check out our Measuring Guide.
Once I Place My Order, How Long Until I Receive It?
All items are made immediately after the order is placed, whether it is custom or standard. However, sometimes we do have some standard in stock and therefore can ship that out quicker. Because everything is made on the spot, we generally suggest that it will take 2-3 weeks to make and ship out to you.
Do You Ship Internationally?
Yes, we do!
If Everything is Made to Order, What is The Return Policy?
Here is what makes us so special! If you are unsatisfied with your order, send it back to us, within 14 days of placing the order, for a FULL refund! We ask that the clothing be in its original condition, unwashed, with tags and no stains or deodorant marks.
Our top priority is YOU! At Klara, we want to make sure you feel happy, beautiful and confident in the clothes you wear, regardless of your size. Please don't hesitate to reach out to us at firstname.lastname@example.org.