Returns & Exchanges

Returns

Our Return Policy

For regular priced items, we will gladly accept returns within 14 days of receiving your order. Returns must be requested on our website to be eligible for return. To request a return number please click here. Return labels are available upon request for a $20 fee deducted from the refund, or you can return at your own expense. Customer is responsible for return shipping costs. Item/s must be unworn, and in the same condition that it was received. Once a return request is approved, return instructions will be sent by email. Original shipping costs are non-refundable.

All returns must be postmarked within 14 days of order delivery date to be eligible for a full refund. Returns on items received after the allowed time period are accepted at our discretion. We may choose to issue a partial refund, store credit, or return the item/s back to you.

Exchanges

To process an exchange, please request a return as noted above, and choose the exchange option. New item size/color should be requested in the notes section.

Exchanges need to be shipped back at customer's expense. We do not provide labels for exchanges. We will cover shipping for the new item only.

Returning an item that was exchanged follows the same rules as our Return Policy above. A $10 fee will be deducted from exchanges that are returned, to cover the cost of shipping the exchange.

Returns will not be accepted without an RMA number.

Sale items

Sale items are refundable unless marked as "FINAL SALE" in the item title. Final sale items are not eligible for return or exchange.

If you have any questions, please do not hesitate to contact us at info@klaradesigns.com

Price Adjustments

We will gladly issue price adjustments within 7 days of the original order if the price changes and the item is still in stock. If the item is no longer in stock when the price adjustment is requested, we will not be able to issue a price adjustment.